We have partnered with Nexbillpay
to extend an additional option for customers interested in using their check,
debit card or credit card to pay their bill. Nexbillpay is a trusted third
party automated payment service that allows you to pay your bill online.
- What is the service fee?
Nexbillpay charges a small service fee to cover payment handling and all processing charges. Service fee will be calculated and disclosed prior to finishing your payment.
- Does the utility keep any part of the service fee?
We do not keep any part of the Nexbillpay service fee. Nexbillpay is a separate entity providing a service for all our customers.
How do I use this service?
Customers will need the following to pay their bill:
- The customer/account number and pin number (located on your billing statement).
- Your payment method: check, debit card or credit card.
*Funding Nexbillpay will deposit funding into all designated bank accounts for each department within 24-48 hours after each successful settlement*
If you have a Disconnect Notice - Entire Balance Due
Do not Pay online or by Phone after the 19th of the month.
All payments take 1-3 Business Days to apply to your account.
Reconnection of Services will not be made until the next business day
AFTER payment is received from third party.
Disconnects are on the 21st of every month.
If you are Disconnected DO NOT pay online or by phone as
these payments will only be excepted in the Office.