Carrolls Creek Water Authority

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At Nexbillpay®, the health and well-being of our customers, associates, and communities is our top priority. We understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19). We are committed to being responsive to the needs of our customers and associates as the situation evolves. 

We strongly encourage you to use Nexbillpay’s digital tools and other resources for self-service bill payment.
For additional information about COVID-19, visit the Centers for Disease Control and Prevention at


How do I use this service?

Customers will need the following to pay their bill:

  1. The customer/account number and pin number (located on your billing statement).
  2. Your payment method: check, debit card or credit card.

*Funding Nexbillpay will deposit funding into all designated bank accounts for each department within 24-48 hours after each successful settlement*


must pay entire balance.

Must pay prior to the 19th of the month.

Paying online or over the phone takes

 24-48 hours to process.

Users of Yahoo and Gmail email services, should check your SPAM, or TRASH folders for emails from ''  You may mark those as 'non-spam' to continue to receive notifications.

Please add and to your list of contacts.