Thanks for visiting the official website of
Carroll’s Creek Water Authority.
You’ll find important phone numbers as well as information about your water service with us. We look forward to serving you!
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Carroll's Creek Water Authority monthly board meeting will be held on Tuesday June 23rd, 2020 at 5 p.m.
Location Carroll's Creek Water Authority Board Room.
Location Carroll's Creek Water Authority Board Room.
IMPORTANT INFORMATION REGARDING COVID-19
For the health and well-being of our community and associates, we ask all customers to limit person to person contact by using online payments, pay by phone, U.S. Mail and electronic communications.
The following are temporary implementations due to COVID-19:
- Billing will be for service dates March 18th – May 18th. Statements will be mailed on May 25th. The entire balance will be due upon receipt no later than June 15th
- You will not receive a statement this month as normal
- Bank Drafts will NOT draft on May 15th but will draft June 15th as normal for the full amount of service dates as listed above.
- CCWA has waived processing fees for payments made online or by phone for bill amounts up to $250.00
- NO CASH payments will be accepted
- Payments must submitted through U.S. Mail, Online or Pay by Phone ONLY
- Establishing new service can be done electronically or by appointment.
- New Installations are by appointment only
If you have any questions or concerns, please contact our office Monday through Friday 8:00 a.m. until 4:30 p.m. at (205) 333-1140.
We apologize for any inconvenience this may cause.
Thank you,
Carroll’s Creek Water Authority
Board Members and Staff