Thanks for visiting the official website of 

  Carroll’s Creek Water Authority.  

You’ll find important phone numbers as well as information about your water service with us. 

We look forward to serving you!

Office Hours

Monday - Friday

8 a.m. until 4:30 p.m.

Carroll's Creek Water Authority monthly board meeting will be held on Tuesday, December 20, 2022 at 4 p.m. 
Location: Carroll's Creek Water Authority Board Room.

If you wish to attend please contact our office to be added to the agenda.

Carroll's Creek will also be Closed for the following days:

December 23, 2022
December 26, 2022
January 2, 2023

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(205) 333-1140

Fax Number 205-333-1145

14462 Firehouse Rd, Northport, AL 35475


As part of our continuous effort to provide customers with the best possible service, Carrolls Creek Water Authority is pleased to announce the launch of our new customer portal offering balance and payment information in real time.

This new platform will improve the service we offer to our customers by providing billing, payment and usage history for two years.



When accessing the "Pay your Bill Online" you will be taken to the new portal or by visiting the new portal directly with the link https://CCreek.Payub.com

PLEASE NOTE that all existing accounts must be re-created including your online AUTO PAY. Upon accessing the new portal, customers will use their email address as the "User ID" to reset their password.

These changes WILL NOT affect the customers who are set up on bank draft through our office.